This module focuses on strategic issues and practical operation management applications [OM]. OM is a crucial element of any system that deals with the production of goods and services within all industries, regardless of manufacturing, retail distribution, and government services. The objective of OM is to provide value to the customer by means of tracking down of both effectiveness and efficiency. Thus, OM is a piece of essential knowledge in management study as well as other business functions such as marketing, human resources management, and finance. Among the topics are managing demands planning through forecasting, manufacturing and service prove structures, capacity planning, project and project control management, inventory control and resource planning. Quantitative and qualitative tools will also be discussed in addressing the major decision-making areas of manufacturing and servicing operations i.e. the operational area of linear programming models, queuing models, analyzing product design and constraints management, capacity planning (break-even analysis), basic inventory models, statistical process control, forecasting and managing projects.
- Teacher: MINAH ANAK JAPANG JAPANG
Mod Kursus: PTG